Privacy Policy

What Information We Collect

When you call us at (469) 933-0245, we may note the phone number you call from and what you tell us about the damage — the address or ZIP code, the room, and what happened. That is the information we need to get to you and to plan the repair.

When you use the quote form on this site, we collect the information you type in: your name, your phone number, the service you need, your ZIP code, and your message about what happened. We do not collect anything else from the form. We do not ask for payment details on this site, and you should never send payment details through the form.

Like most websites, this site may also collect basic technical information automatically, such as the type of browser you use and the pages you visit. We do not use that information to identify you by name.

How We Use Your Information

We use your name, phone number, and message for one purpose: to contact you about the drywall repair you asked about. We call you back, we confirm your address and the scope of the work, and we keep a record of the job so we can answer questions about it later.

We may also use photos and moisture readings from your job to document the repair. That documentation can help you with an insurance claim, and it helps us keep a clear record of what was removed, dried, and replaced. We do not publish your photos or your address.

What We Do Not Do With Your Information

We do not sell your information. We do not rent it, trade it, or share it with other companies for their marketing. We do not send your name or phone number to lead brokers.

We may share information only when we have to: for example, if you ask us to send repair records to your insurer or your adjuster, we will send what you asked for. Or if the law requires us to share information, we will follow the law. Apart from that, your information stays with us.

How Long We Keep It

We keep job records — your name, phone number, address, and what was done — for as long as we need them to answer questions about the work, to handle warranty or follow-up questions, and to meet our own record-keeping needs. Form messages that do not lead to a job are not kept longer than needed to follow up with you.

Your Choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do that, call (469) 933-0245 or email info@waterdamageddrywallrepairdesoto.com and tell us your name and phone number. We will do what you ask, unless we need to keep a record for legal or safety reasons — and if so, we will tell you why.

You can also choose not to use the form at all. Calling us is the fastest way to get help, and you do not have to fill in anything online to do that. If you ask us to delete your information, we will confirm once it is done, and we will tell you if any record has to be kept for a legal reason.

Changes to This Policy

If we change how we collect or use information, we will update this page. The version on this page is the current one. If you have questions about this policy, call (469) 933-0245 or email info@waterdamageddrywallrepairdesoto.com.